Preliminary Information
As {_saticiunvan_}, our aim is to provide you with the best quality service. Our entire sales team on the DreamON website and stores will be more than happy to assist you with whatever you need.
SUBJECT 1
The subject of this Sales Contract Preliminary Information Form is the Law No. 6502 on the Protection of Consumers - Regulation on Distance Contracts, regarding the sale and delivery of the product/products that the SELLER sells to the ORDER/BUYER, the qualities and sales price of which are specified below. :27.11.2014/29188) covers the rights and obligations of the parties. By accepting this preliminary information form, the BUYER accepts in advance that if the subject of the contract approves the order, it will be under the obligation to pay the price of the order and the additional fees, if any, such as shipping fee and tax, and that it has been informed about this issue.
2. SELLER INFORMATION (Hereinafter referred to as the SELLER.)
Title : {_salesunvan_}
Address : {_sales address_}
Phone : {_saticitelefon_}
Email : {_salesmail_}
3. BUYER INFORMATION (Hereinafter referred to as BUYER.)
To be delivered to : {_aliciad_} {_buyersurname_}
Delivery Address : {_deliveryaddress_}
Phone : {_alicitelefon_}
Email/username : {_alicimail_}
4. CONTRACTUAL PRODUCT/PRODUCTS INFORMATION
4.1 The basic features of the Good / Product / Products / Service (type, quantity, brand / model, color, number) are available on the website of the SELLER. You can review the basic features of the product during the campaign. Valid until the campaign date.
4.2 The prices listed and announced on the site are sales prices. Advertised prices and promises are valid until they are updated and changed. Prices announced for a period of time are valid until the end of the specified period.
4.3 The sales price of the goods or services subject to the contract, including all taxes, is shown in the table below.
{_product information_}
Shipping Amount : {_kargo_}
Payment Method and Plan : {_odemeekli_}
{_Pay chart_}
Delivery Address : {_deliveryaddress_}
Delivery person : {_aliciad_} {_buyersurname_}
Billing Address : {_invoiceaddress_}
Order Date : {_date_}
Delivery Type : {_cargoname_}
The shipping fee, which is the product shipping cost, will be paid by the BUYER.
5. GENERAL PROVISIONS
5.1 The BUYER accepts, declares and undertakes that he has read the preliminary information about the basic characteristics, sales price, payment method and delivery of the product subject to the contract on the website of the SELLER and that he is informed and gives the necessary confirmation in the electronic environment. BUYER; He/she accepts, declares and undertakes that he/she confirms the Preliminary Information in electronic environment, has obtained the address to be given by the SELLER to the BUYER before the establishment of the distance sales contract, the basic features of the ordered products, the price of the products including taxes, payment and delivery information accurately and completely. .
5.2 Each product subject to the contract is delivered to the BUYER or the person and/or organization at the address indicated by the BUYER, within the period specified in the preliminary information section of the website, depending on the distance from the BUYER's place of residence, provided that it does not exceed the legal period of 30 days. If the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.
5.3 The SELLER undertakes to deliver the product subject to the contract completely, in accordance with the qualifications specified in the order, and with warranty documents, user manuals, if any, free from all kinds of defects, in accordance with the requirements of the legal legislation, in accordance with the standards, with the information and documents required of the business, within the principles of accuracy and honesty. It accepts, declares and undertakes to perform, to maintain and increase the quality of service, to show the necessary care and attention during the performance of the work, to act with prudence and foresight.
5.4 The SELLER may supply a different product with the same quality and price, by informing the BUYER and by obtaining its express approval, before the contractual performance obligation expires.
5.5 The SELLER accepts, declares and undertakes that if it becomes impossible to fulfill the product or service subject to the order, it will notify the consumer in writing within 3 days from the date of learning of this situation and return the total price to the BUYER within 14 days.
5.6 The BUYER accepts, declares and undertakes that he/she will confirm this Preliminary Information Form electronically for the delivery of the product subject to the contract, and that in case the contract product price is not paid for any reason and/or it is canceled in the bank records, the SELLER's obligation to deliver the contract product will end. .
5.7 The BUYER, after the delivery of the product subject to the contract to the person and/or institution at the address indicated by the BUYER or the BUYER, as a result of the unfair use of the BUYER's credit card by unauthorized persons, if the price of the product subject to the contract is not paid to the SELLER by the relevant bank or financial institution, the BUYER accepts, declares and undertakes that it will return the product to the SELLER within 3 days at the SELLER's cost of transportation.
5.8 The SELLER accepts, declares and undertakes to notify the BUYER of the situation if it cannot deliver the product subject to the contract within the period due to force majeure circumstances such as the occurrence of circumstances that are beyond the will of the parties, unpredictable and prevent and / or delay the fulfillment of the obligations of the parties. The BUYER also has the right to demand from the SELLER the cancellation of the order, the replacement of the product subject to the contract with its precedent, if any, and/or the postponement of the delivery period until the obstacle is removed. In case the order is canceled by the BUYER, the product amount is paid to him in cash and in full within 14 days in the payments made by the BUYER in cash. In the payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 14 days after the order is canceled by the BUYER. The BUYER may take 2 to 3 weeks on average for the amount returned to the credit card by the SELLER to be reflected to the BUYER's account by the bank. accepts, declares and undertakes that it cannot be held responsible.
5.9 Following the instructions for use will extend the life of the products. Do not wash, iron, remove or deform the accessories such as prints, beads, flowers, sequins on the products. Our company is not responsible for any damages that may occur in case of non-compliance with the instructions for use.
5.10 Since the majority of our products are made by hand, details such as prints, beads, flowers, sequins, sequins, pearls, embroidery, ornaments on each product have their own characteristics and are not the same.
6. RIGHT OF WITHDRAWAL
6.1 BUYER; In the distance contracts regarding the sale of goods, within 14 (fourteen) days from the date of delivery of the product to him or the person/organization at the address indicated, he can use his right to withdraw from the contract by rejecting the goods without taking any legal or criminal responsibility and without giving any reason, provided that he informs the SELLER. In distance contracts related to service provision, this period starts from the date of signing the contract. Before the expiry of the right of withdrawal, the right of withdrawal cannot be exercised in service contracts where the performance of the service has started with the approval of the consumer. The costs arising from the use of the right of withdrawal belong to the SELLER. By accepting this contract, the BUYER accepts in advance that he has been informed about the right of withdrawal.
6.2 In order to exercise the right of withdrawal, the SELLER must be notified in writing by registered mail, fax or e-mail within 14 (fourteen) days and the product must not be used within the framework of the provisions of the "Products for which the Right of Withdrawal cannot be exercised" regulated in this contract. If this right is exercised,
6.2.1 The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of the institutions cannot be completed unless a RETURN INVOICE is issued.)
6.2.2 The products to be returned must be delivered complete and undamaged, together with the box, labels, packaging, standard accessories, if any.
6.2.3 The SELLER is obliged to return the total price and the documents that put the BUYER under debt, to the BUYER within 20 days at the latest, from the receipt of the withdrawal notification, and to return the goods within 20 days.
6.2.4 If there is a decrease in the value of the goods due to the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's losses at the rate of his fault. However, the BUYER is not responsible for the changes and deteriorations that occur due to the proper use of the goods or products within the right of withdrawal period.
6.2.5 In case of falling below the campaign limit amount set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign is cancelled.
7. PRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL
7.1
7.1.1 Contracts for goods or services whose prices change depending on the fluctuations in the financial markets and which are not under the control of the seller or supplier.
7.1.2 Contracts for goods prepared in line with the wishes or personal needs of the consumer.
7.1.3 Contracts for the delivery of perishable or expired goods.
7.1.4 From the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Contracts for the delivery of those whose return is unsuitable in terms of health and hygiene.
7.1.5 Contracts for goods that are mixed with other products after delivery and cannot be separated due to their nature.
7.1.6 Contracts for books, digital content and computer consumables, data recording and data storage devices offered in material media if protective elements such as packaging, tape, seal, package are opened after the delivery of the goods.
7.1.7 Contracts for the delivery of periodicals such as newspapers and magazines, except those provided under the subscription contract.
7.1.8 Contracts for accommodation, carriage, car rental, catering and leisure time for entertainment or recreation, which must be made on a specific date or period.
7.1.9 Contracts for services performed instantly in the electronic environment or for intangible goods delivered instantly to the consumer.
7.1.10 Contracts regarding services that are started to be performed with the approval of the consumer, before the expiration of the right of withdrawal.
In order for cosmetics and personal care products, underwear products, swimwear, bikinis, books, reproducible software and programs, DVD, VCD, CD and cassettes and stationery consumables (toner, cartridge, tape, etc.) to be returned, their packages are unopened, untested, intact. and they must be unused.
7.1.11 Personal requests specified at the time of purchasing the product are taken as an order and production starts immediately; After this stage, the right of withdrawal cannot be used. Additional changes and requests to be made by the BUYER after the first order stage will be priced separately by the SELLER.
7.1.12 The BUYER cannot exercise its right of withdrawal for the products that are produced in accordance with the special requests and demands of the BUYER or that have been personalized by making changes or additions. In addition, the BUYER cannot exercise its right of withdrawal in the case of products that cannot be returned due to their nature, that are likely to deteriorate rapidly or expire.
7.1.13 In accordance with this contract, wedding dresses, evening dresses, engagement rings, caftans, etc. When the deposit of the product or the full balance of the product is received, the order for that date is created and the process begins. Therefore, any product that has not been delivered to the BUYER, which is still in production, cannot be changed or returned during the ordering phase.
7.1.14 Refunds will be made only if the product falls under the scope of the defective product. Due to its nature, the RIGHT OF WITHDRAWAL CANNOT BE USED. If the product is not defective in wedding dresses, engagement dresses, evening dresses and accessories, no replacement or refund can be made.
8. RULES ON SECURITY-PRIVACY, PERSONAL DATA, ELECTRONIC COMMUNICATIONS AND INTELLECTUAL AND INTELLECTUAL RIGHTS
Confidentiality rules policy and conditions, the current principles of which are stated below, apply for the protection, confidentiality, processing, use and communication of information on the WEBSITE.
8.1 Necessary measures for the security of the information and transactions entered by the BUYER on the WEBSITE have been taken in the system infrastructure of the SELLER, within the scope of today's technical possibilities according to the nature of the information and transaction. However, since the said information is entered from the BUYER's device, it is the BUYER's responsibility to take the necessary precautions, including those related to viruses and similar harmful applications, so that they are protected by the BUYER and cannot be accessed by unrelated persons.
8.2 In addition to and confirming the consent-approvals of the BUYER's personal data and commercial electronic communications provided by other means; The BUYER's membership in the WEBSITE and the information obtained during his shopping are provided to the SELLER, the provision of various products / services and all kinds of information, advertising-promotion, communication, promotion, sales, marketing, store card, credit card and membership applications for electronic and other purposes. For commercial-social communications, it can be recorded before the specified ones and their successors indefinitely or for the period to be foreseen, stored in printed/magnetic archives, updated when deemed necessary, shared, transferred, transferred, used and processed in other ways. These data can also be forwarded to the relevant authorities and courts when required by law. The BUYER consents and gives permission for the use, sharing, processing of existing and new personal data, in accordance with the legislation on the protection of personal data and electronic commerce legislation, and to make electronic communications and other communications, whether commercial or non-commercial, to him.
8.3 The BUYER can always stop the communication by reaching the SELLER through the specified communication channels and/or by legally reaching out through the same channels or by using the right of refusal in the electronic communications sent to him. According to the clear notification of the BUYER on this matter, personal data transactions and/or communications to the party are stopped within the legal maximum period; In addition, if he wishes, his information, other than what is legally required and/or possible, is deleted from the data recording system or anonymized in an anonymous way. If the BUYER wishes, he/she may object to the emergence of a result against him/her by means of transactions related to the processing of his/her personal data, the persons to whom it is transferred, correction in case of incomplete or incorrect information, notification of the corrected information to the relevant third parties, deletion or destruction of the data, analysis with automatic systems, You can always apply to the SELLER through the above communication channels and get information on issues such as the elimination of damage in case of damage due to the processing of the SELLER. Applications and requests regarding these matters will be fulfilled within the legal maximum period or may not be accepted by explaining the legal reason to the party.
8.4 Regarding all kinds of information and content of the WEBSITE and their arrangement, revision and partial/complete use; Except for those belonging to other third parties according to the SELLER's agreement; All intellectual and industrial rights and property rights belong to the SELLER.
8.5 The SELLER reserves the right to make any changes it deems necessary on the above issues; These changes will become effective as soon as they are announced by the SELLER on the WEBSITE or by other appropriate methods.
8.6 In other sites accessed from the WEBSITE, their own privacy-security policies and terms of use are valid, the SELLER is not responsible for any conflicts that may arise and their negative consequences.
9. COMPLETENESS AND APPLICABILITY OF THE AGREEMENT
If one of the terms of this contract becomes partially or completely invalid, the rest of the contract will continue to be valid.
10. SOME OTHER MATTERS
In order cancellations and contract terminations, including contract and legal cancellations, if the Product price has been collected, the Product is returned to the BUYER in accordance with the vehicle for which it has paid, within a maximum of 14 days. For example, in credit card payments, the refund is made by way of a refund to the BUYER's credit card, and the Product amount is returned to the relevant bank within the same period after the order is canceled by the BUYER; Since the reflection of this amount on the BUYER's accounts after the refund to the bank is made by the SELLER is entirely related to the bank transaction process, the SELLER is not responsible in any way for possible delays due to reasons other than such initiative (banks usually take three weeks to reflect the refund to the BUYER's account).
For the price to be returned to the BUYER, the SELLER has the right to set-off, discount and deduction rights arising from the Contract and the law, and the right of collection in cases where it is not sufficient and is reserved. Consumer legal rights are also valid and valid in cases where the Contract is terminated by the BUYER due to the SELLER's failure to perform.
The BUYER may notify the SELLER, verbally or in writing, of his requests and complaints regarding the Product and sale, by reaching the above-mentioned communication channels. As the SELLER, we are pleased to meet all kinds of applications with justified demands-complaints of our BUYER customers. If it is not possible to find a solution in this way, the BUYER, if he wishes, can apply to the Provincial and District Consumer Arbitration Committees in his or the SELLER's place of residence (in the place of residence) within the monetary limits determined and announced every year by the Ministry of Customs and Trade, and in cases exceeding the borders, the Consumer can apply to the courts.
The BUYER, with these Preliminary Information, which will form an integral part of the Distance Sales Contract, upon its approval, the basic features-qualities, sales price, payment method, delivery procedures and right of withdrawal, personal information-electronic communication and reward points of the Product/Products subject to sale. have been informed of all matters, including the terms and conditions.
All explanations and information in this Order-Contract Preliminary Information are valid as of the BUYER's approval on the WEBSITE and are applied as binding between the SELLER and the BUYER, if accepted.